fb773 Privacy Policy

1. Scope & Data Controller

This Privacy Policy applies to all personal information collected and processed by fb773 in connection with the operation of the fb773 online gaming platform at fb773.club, including all game services, account management functions, payment processing, customer support, and promotional communications ("Services").

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, fb773 acts as the Personal Information Controller with respect to personal data collected from players and visitors using the fb773 platform.

By registering for an fb773 account, using any fb773 Service, or continuing to access the platform after the effective date of this Policy, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.

2. Personal Data We Collect

fb773 collects personal data from you through several channels and at different points during your use of the platform. The categories of data collected are as follows:

2.1 Registration Data

When you create an fb773 account, we collect: your chosen username, email address, mobile phone number, date of birth (to verify the 21+ age requirement), and your self-selected password (stored in hashed, non-reversible form — we never store plain-text passwords).

2.2 Identity Verification (KYC) Data

Prior to processing your first withdrawal, fb773 is required to conduct identity verification. During this process, we collect: your full legal name, date of birth, current address, and a copy of a valid Philippine government-issued identification document (such as PhilSys National ID, UMID, valid passport, LTO driver's license, PRC ID, Voter's ID, SSS/GSIS card, or Postal ID with photograph). This data is collected to comply with PAGCOR regulatory requirements and Philippine AMLA obligations.

2.3 Financial Transaction Data

We collect information about your deposits, withdrawals, and in-game transactions, including: transaction amounts in Philippine Peso (PHP), transaction timestamps, payment method type (e.g., GCash, Maya, BPI, BDO), and transaction reference numbers. We do not store complete e-wallet or bank account numbers — only tokenized or partial identifiers necessary for transaction matching and withdrawal processing.

2.4 Gaming Activity Data

fb773 logs all gaming activity associated with your account, including: games played, bets placed and outcomes, session duration and timing, bonus usage and wagering progress, and responsible gaming tool configurations (deposit limits, session limits, self-exclusion status).

2.5 Technical & Device Data

When you access the fb773 platform, our systems automatically collect: your IP address, device type and model, operating system and version, browser type and version, screen resolution, and connection type (WiFi, LTE, etc.). This data is used for security monitoring, fraud detection, platform performance optimization, and geographic access compliance.

2.6 Communications Data

If you contact fb773 customer support or participate in surveys, promotional interactions, or community features, we retain records of those communications, including their content, timestamps, and resolution outcomes.

3. Purposes of Processing

fb773 processes your personal data for the following specific, legitimate purposes:

• Account Management: Creating, maintaining, and managing your fb773 player account, including authentication, password reset, and account recovery.
• Service Delivery: Providing access to all fb773 gaming services, processing bets, recording and crediting game results, managing your account balance, and delivering promotional rewards.
• Payment Processing: Executing deposits and withdrawals through GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20, and maintaining transaction records.
• Identity Verification & Regulatory Compliance: Verifying your identity and age (21+) in accordance with PAGCOR requirements, conducting AML/KYC due diligence as required under the Philippine AMLA, and responding to lawful requests from regulatory authorities.
• Fraud Prevention & Security: Detecting and preventing unauthorized access, fraud, money laundering, bonus abuse, multi-accounting, and other prohibited conduct. This includes automated transaction monitoring and IP-based anomaly detection.
• Responsible Gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling behaviour, administering deposit limits, session controls, cooling-off periods, and self-exclusion programs.
• Customer Support: Responding to enquiries, resolving disputes, processing complaints, and improving the quality of support services.
• Platform Improvement: Analysing aggregate usage data to improve game selection, platform performance, mobile experience, and overall service quality — specifically optimised for Philippine mobile network and device conditions.
• Marketing Communications: Sending promotional offers, bonus notifications, and relevant gaming updates to players who have consented to receive such communications. Players may opt out at any time through account settings or by contacting support.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, fb773 processes personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the fb773 Terms & Conditions contract with you, including account creation, game service delivery, and payment processing.
• Legal Obligation: Processing required for compliance with Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act (RA 9160 as amended), the Cybercrime Prevention Act (RA 10175), and other applicable legislation.
• Legitimate Interest: Processing necessary for fraud prevention, security monitoring, and platform integrity — where such interests do not override your fundamental data privacy rights.
• Consent: Processing for marketing communications and optional personalization features, where you have provided specific, informed, and freely given consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

fb773 does not sell your personal data to third parties. Personal data may be shared only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: Transaction data is shared with GCash (Mynt — Globe Fintech Innovations, Inc.), Maya (PayMaya Philippines, Inc.), BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and relevant USDT network services solely to execute payment instructions. Each processor is bound by their own data protection obligations under Philippine law.
• Game Software Providers: Technical game session data (session tokens, bet identifiers) is shared with licensed game content providers for game delivery and integrity auditing purposes. Game providers do not receive your personal identity or financial data.
• Regulatory Authorities: fb773 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities where legally required, pursuant to a valid court order, or in connection with an ongoing regulatory investigation.
• Service Providers: Limited operational service providers (e.g., cloud infrastructure, cybersecurity, customer support platform vendors) may process personal data on fb773's behalf under strict data processing agreements that prohibit independent use of your data.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of fb773's business, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations. Affected players will be notified in advance where practically possible.

6. Data Retention

fb773 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and regulatory obligations:

• Account & KYC records: Retained for a minimum of 5 years from the date of account closure, in compliance with PAGCOR regulatory recordkeeping requirements and AMLA obligations.
• Financial transaction records: Retained for a minimum of 5 years from the transaction date, as required under the Anti-Money Laundering Act.
• Gaming activity logs: Retained for 2 years from the date of the gaming session, unless required for an ongoing dispute or investigation.
• Customer support communications: Retained for 2 years from the date of resolution, or longer where the subject matter relates to an unresolved dispute or regulatory matter.
• Marketing consent records: Retained until consent is withdrawn, plus an additional 1 year for compliance documentation purposes.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with fb773's data lifecycle management procedures.

7. Security Measures

fb773 implements technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption in Transit: All communications between your device and fb773 servers are encrypted using TLS (Transport Layer Security). The platform operates exclusively over HTTPS.
• Encryption at Rest: Sensitive data fields, including hashed passwords and KYC document files, are encrypted at the database layer using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorised fb773 personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication for administrative systems.
• Fraud Monitoring: Automated real-time monitoring systems flag unusual login attempts, suspicious transaction patterns, and device anomalies for investigation by the fb773 security team.
• Regular Security Audits: fb773 conducts periodic security assessments of its technical infrastructure to identify and remediate vulnerabilities.
• Incident Response: fb773 maintains a documented data breach response procedure. In the event of a breach that poses a significant risk to data subjects, affected players and the National Privacy Commission (NPC) will be notified within the timeframe required by Philippine law.

8. Cookies & Tracking Technologies

fb773 uses cookies and similar browser-based tracking technologies to operate the platform, improve user experience, and maintain session security. The categories of cookies used are:

• Strictly Necessary Cookies: Required for the platform to function — these include session authentication tokens that keep you logged into your fb773 account during an active session. These cannot be disabled without disrupting the Service.
• Functional Cookies: Remember your preferences such as language settings, last-visited game category, and responsible gaming configuration. Disabling these does not prevent access but may reduce personalisation.
• Analytics Cookies: Collect aggregated, anonymised usage data (pages visited, session duration, device type) to help fb773 understand how the platform is used and where improvements are needed. No individual player is identified in analytics reporting.
• Security Cookies: Used to detect fraud, bot activity, and suspicious login patterns. These are part of fb773's account protection infrastructure.

Most browsers allow you to control cookies through their settings. Blocking strictly necessary cookies will prevent you from logging into your fb773 account. For other cookie categories, you may opt out through your browser's privacy settings without affecting core platform functionality.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb773:

• Right to be Informed: The right to know what personal data fb773 collects about you and how it is used — which this Privacy Policy fulfils.
• Right of Access: The right to request a copy of the personal data fb773 holds about your account. Requests will be processed within 15 business days of receipt.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. Some corrections (e.g., to KYC documents) require submission of supporting documentation.
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data, subject to fb773's legal retention obligations under PAGCOR regulations, AMLA, and other applicable law. Where legal retention requirements apply, data will be anonymised rather than deleted.
• Right to Object: The right to object to the processing of your personal data for marketing purposes. Objections to marketing processing will be honoured immediately upon receipt.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Damages: The right to seek compensation for damages arising from unlawful processing of your personal data, subject to applicable Philippine law.

To exercise any of these rights, submit a written request to fb773's Data Protection Officer at the contact details provided in Section 14 of this Policy. fb773 will acknowledge your request within 3 business days and provide a substantive response within 15 business days.

10. Protection of Minors

fb773 does not knowingly collect personal data from individuals under 21 years of age. The fb773 platform is strictly prohibited for use by persons under 21, in accordance with Philippine gaming regulations. Age verification is conducted as part of the KYC process required before any withdrawal is processed.

If fb773 discovers or has reasonable grounds to believe that personal data has been collected from an individual below the age of 21, the relevant account will be immediately suspended, all personal data associated with the account will be deleted (subject to any mandatory legal retention obligations), and any deposited funds will be returned to the original payment source.

11. Cross-Border Data Transfers

fb773 primarily stores and processes personal data within secure infrastructure. Where personal data is processed by third-party service providers whose systems may be located outside the Philippines (such as cloud infrastructure providers), fb773 ensures that appropriate data transfer safeguards are in place, including contractual protections equivalent to Philippine DPA standards and, where applicable, standard contractual clauses recognised under Philippine data protection law.

Game software providers licensed in other jurisdictions may process technical game session data (session tokens, anonymised bet records) outside the Philippines as part of game delivery infrastructure. Such transfers involve only pseudonymised technical data and do not include your personal identity, financial, or KYC information.

12. Complaints & the National Privacy Commission

If you believe that fb773 has handled your personal data in a manner that violates the Philippine Data Privacy Act of 2012 or your rights as a data subject, you may submit a formal complaint to fb773's Data Protection Officer using the contact details in Section 14 of this Policy. fb773 will acknowledge your complaint within 3 business days and provide a substantive response within 15 business days.

If your complaint is not resolved to your satisfaction through fb773's internal process, or if you believe that a serious violation has occurred, you have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act. Contact information for the NPC is available through official Philippine government channels.

13. Policy Amendments

fb773 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be published on this page with an updated "Last Updated" date. Where amendments are material — particularly those that affect how we use your personal data or your rights as a data subject — registered players will be notified via the email address on file at least 7 days before the amended Policy takes effect.

Your continued use of the fb773 platform after the effective date of a Policy amendment constitutes your acknowledgment of the revised Policy. If you do not agree with any changes, you may request account closure in accordance with the fb773 Terms & Conditions, and fb773 will delete or anonymise your personal data subject to applicable legal retention requirements.

14. Contact & Data Protection Officer

fb773 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. For all data privacy enquiries, requests to exercise your data subject rights, or complaints, please contact:

Data Protection Officer — fb773
Email: [email protected]
Subject Line: Data Privacy Request — [Your Account Username]

Please include your registered username, registered email address, and a clear description of your request or concern. The DPO will acknowledge receipt within 3 business days and provide a substantive response within 15 business days, as required by the Philippine Data Privacy Act.